Convert
FAQs
What is Convert?
You can use our Crypto Converter to convert your assets instantly to another BitMEX supported coin.
Will I be charged any fees for a conversion?
You will not be charged any fees for a conversion. The price obtained will be based on a combination of market prices available to perform the conversion.
When will I receive the cryptocurrency I have converted?
Once your conversion has been successful your funds will be immediately available for use in your wallet.
Where can I view my conversion history?
Your conversion history will be visible under your transaction history in your wallet as two separate entries, one for the selling of your asset, and another for the purchase of another coin.
Who should I contact if I need to speak to someone from customer support?
You will be required to reach out to the BitMEX Customer Support team. The best way to reach out to our Customer Support team is by raising a support ticket on our website here.